Policies

Policies

SHIPPING

Plumb Line offers FREE USPS First Class Shipping on all orders over $75. For urgent orders, a USPS 2 Day Priority option is available for $8.00 at checkout.

Every piece is individually crafted and packaged in a gift box at the time of the order . Although most orders are finished and shipped within 1-3 business days, please allow up to 5 business days for your order to be completed, depending on the availability of individual components required to finish each piece. A shipping confirmation and tracking # will be provided once the order is shipped.

*If a specific shipping process is desired, please contact us at info@plumblinejewelry.com immediately after your purchase to make arrangements


RETURNS AND EXCHANGES

Here at Plumb Line Jewelry, each and every order is important to us!  We want nothing more than for our customers to enjoy their handcrafted jewelry just as much as we did creating it.  Our "Peace of Mind Guarantee" is based on a decades long standard of unique jewelry designs born from the precise craftsmanship of high quality materials, and is applied to each and every piece we create.

Upon receiving your order, please take some time to examine each piece to ensure that it meets your expectations. If you feel that your purchase does not meet any or all of these standards, please contact us at info@plumblinejewelry.com within 14 days of receiving your order. 

A Return Authorization # will be provided. Items authorized for a return must be shipped within 5 business days. Please clearly mark the return package with the provided RA #. A full refund or exchange will be given on all items returned in their original condition.

Returns on Gift Purchases - If your order is for a gift to be given at a future date, please inform us and we will be happy to make an exception.